Contact Us
Office Contact
Physical Address:
Ground Floor, Pitman House
Jakaya Kikwete Road
Postal Address:
P.O.BOX 60204 - 00200
Nairobi, Kenya
Media Contacts
Journalists or those looking to speak with our media team can write to us directly through [email protected]
OR reach out to
John Riaga, Media Manager
Email: [email protected]
Mildred Wanyonyi, Press Officer
Email: [email protected]
Our offices around the world
The MSF associations are linked to five Operational Centres (OC) who directly manage our humanitarian action in the field and decide when, where, and what medical care is needed.
MSF sections are offices that support our field work. They mainly recruit staff, organise fundraising, and raise awareness on the humanitarian crises our teams are witnessing. Each MSF section is linked to an association which defines the strategic direction of the section, and holds the section accountable for its work.
Some MSF sections have opened branch offices to extend this support work further. Currently there are 23 sections and 17 branch offices around the world.
Additional satellite offices exist to support our work, mainly for logistics, supply and epidemiology.
Our offices around the world
Please be aware there have been cases of individuals posing as Doctors Without Borders (MSF) staff in order to scam people out of money.
MSF has received reports of third parties attempting to fraudulently obtain money on our behalf via email, social networking websites or apps, or in person at public locations.
The following is a list of scams and hoaxes that have been brought to our attention (please note this list is not exhaustive):
- People posing as MSF staff, or acting on behalf of MSF staff, on social networking websites or apps in order to lure unsuspecting members of the public to send funds to cover the travel costs of the alleged MSF staff member to return from a field mission.
- People posing as MSF staff who have been detained on their way home and asking for money to be transferred in order to secure their release from detention.
- People posing as MSF staff requesting money to pay for individual medical procedures for fictitious patients.
- An individual or individuals carrying out what appears to be fraudulent collections of money in public locations, while pretending to represent MSF.
Please note that these scenarios are situations that MSF staff never find themselves in.
MSF staff in the field have access to funds in an emergency situation and so have no need to request financial support from anyone, for either themselves or their patients.
All MSF staff have channels of contact if they find themselves in an unfortunate situation like losing their passport or have trouble with a visa. We will always provide the support they need to get home.
Unsure if you have been scammed?
Unfortunately, there is very little we can do to stop scams such as these and others from happening. If you are unsure if you are the subject of a scam or fraud involving a supposed MSF staff member, please contact us with the details above.
What to do if you have been scammed
As soon as you are aware of a scam or fraud, please contact us immediately.